reg.usps.com/restore – Restore Access to Your USPS Account

If you’re locked out of your USPS.com account, the reg.usps.com/restore page is the official self-service portal for restoring access. This handles forgotten passwords, locked accounts, and identity verification resets.

📋 Quick Reference

Restore URL	https://reg.usps.com/restore
Use Cases	Forgot password, locked account, MFA reset
Identity Verification	Required for some account types
Support Phone	1-800-344-7779
Hours	24/7 online; phone Mon–Fri 8am–8:30pm ET

✅ Step-by-Step Fix

Visit the Restore Page

Go to https://reg.usps.com/restore in your browser.

Enter Your Username or Email

Provide the username or email address registered with your USPS.com account.

Choose a Recovery Method

Select email, security questions, or identity verification (for Informed Delivery accounts).

Follow the Verification Steps

USPS may send a one-time code to your email or require you to answer security questions.

Create a New Password

Set a strong password (8+ characters, mixed case, number, symbol).

Enable Two-Factor Authentication

Once restored, enable 2FA under Account Settings to protect against future lockouts.

❓ Frequently Asked Questions

My USPS account is locked — how long does it stay locked?

After multiple failed login attempts, accounts lock for 30 minutes. Use the restore page to reset credentials immediately.

reg.usps.com/restore says my email is not found?

You may have registered with a different email address. Call USPS Customer Service at 1-800-344-7779 for manual lookup.

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https://reg.usps.com/restore – Restore USPS Account Access